Improving the dialogue on projects with the DG

Cyril Mallet
DSI adjoint Chambre des Notaires de Paris
Paris Chamber of Notaries
Project Management
Date Testimonial
21.2.24
100
Number of employees
100
Institutional
Sector
Institutional
100
AirSaaS users
20
Smart views
Favorite feature
Smart views

On cherchait un outil simple et pas usine à gaz !

Cyril MALLET

Directeur adjoint des Systèmes d’Information - Chambre des Notaires de Paris -
Utilisateur AirSaas

It is time for an initial assessment of use a few months after the implementation of AirSaaS within the IT department of the Paris Chamber of Notaries. This body brings together the 2014 notaries who practice in Paris (75), in Seine-Saint-Denis (93) and in Val-de-Marne (94).

Our guest is the Deputy CIO. After a traditional career in IT services, the need to see projects live on for a long time was stronger... it went to the other side of the barrier, “client side”.

Initially hired to set up the project team and structure the project part, the team grew and the need for management with it. After discovering AirSaaS via social networks, the implementation of the tool was carried out with the help of a member of the “Pro. de la Transfo” community.

This “transformer” immediately tells us that we like it when something at the input will produce something at the output.! Precisely, he played the game before and after AirSaaS in this testimony.

Before/After AirSaaS

Avant AirSaas
1

Reporting de l'activité de l'équipe chronophage

2

Pas de “big picture” de l'activité.

3

Faible visibilité de la maintenance et du legacy. Difficulté de projection

4

Peu de rituels de pilotage projet

Après AirSaas
1

Gain de temps dans la formalisation du reporting

2

Projection globale facilitant le dialogue sur les projets avec la DG (décision et priorisation)

3

Meilleure prise en compte du réel des charges avec le hors projet

4

Création de rituels autour de l’outil adopté très rapidement par l'équipe.

The challenge: to structure exchanges with the general management... without wasting time!

By growing the project management team “that's where the problems started” he confides humorously. When you run out of time, you need to have a tool to be able to manage your activity, show what you are doing.

“ Il faut qu'on s’outille”. 

Cyril was looking for a tool to structure exchanges with senior management without wasting time. Three objectives were then pursued:

Manage team activity.

If you wanted to do really effective, relevant reporting with standard office tools, you could spend a lot of time. It is extremely time consuming. And it was never necessarily up to date. He summarizes by saying, “At one point in time, it was difficult to have a complete picture of everything we were achieving.”

Looking to the future

Second, Cyril needed a tool for projection. He tells us that while he was able to give a vision of what the team was achieving, he did not have a formalized projection of the backlog, of everything that was also pending.

We were unable to quickly create a “big picture” of what we were dealing with and everything we had in store. Looking into the future required a lot of effort.

The idea was to answer the question” Are we capable of dealing with everything that is required of us. Or not.”

Making legacy visible

This point bothered me. When an information system starts to be quite important, the part of legacy and maintenance takes on a fairly preponderant place and we could not make it sufficiently visible.

Everything you do day by day to make the information system available, so that the applications are efficient, redundant, secure, etc. All this was under the carpet, it was not visible. It was also the challenge with the implementation of AirSaaS.

“Comment fait-on pour rendre ce travail technique visible sans que cela soit indigeste à expliquer au Sponsor, au métier, à la direction générale ? Sans ce travail de fond, il n’y a tout simplement pas de service.”

We worked on this point with an independent consultant partner of AirSaaS.

Solution: a tool for dialogue on projects with the DG

«Nous cherchions un outil simple et pas une usine à gaz. Nous avons rapidement identifié tout ce que pouvait nous apporter AirSaas : c’est un produit facile à mettre en œuvre, il est facilement paramétrable et, surtout, il nous a apporté une autre façon de travailler.»

For our Deputy CIO, AirSaaS proved to be the answer to his most pressing needs.

It allowed us to better structure our exchanges with senior management by limiting the loss of time and by facilitating decision-making based on a clear vision of our activities. It also promoted better collaboration within the team by making project monitoring more transparent and accessible to everyone.

In addition, the tool facilitated the establishment of weekly rituals allowing for effective monitoring of projects. He also ensured that the product was up to date every week, which helped maintain a clear vision of activities and facilitate decision-making.

“Ce qui m'a vraiment plu dans AirSaas, c'est sa simplicité et sa clarté. Contrairement à d'autres outils de gestion de projet qui sont souvent lourds et compliqués, AirSaas est facile à prendre en main et ne nécessite pas de mode d'emploi complexe. De plus, l'équipe derrière AirSaas reste très proche de ses clients et est toujours ouverte aux suggestions d'amélioration.”

The project backlog has been integrated into AirSaaS so that it is visible, and that everyone understands that the team is not twiddling its thumbs waiting for business needs.!

AirSaaS is part of the team's rituals. It has become something systematic. Something essential that the tool is up to date. And by the way, thank you for the reminder function for the automated weather update!”

Bonus section

Do you have a favorite feature?

Yes! “smart views.” Technical presentation or general management meeting, you enter it once and depending on your context you will present the information that is relevant, I think it is one of the great added value.

“Even if it requires some gymnastics to check off what you want to show or hide, it's still a huge time-saver.”

vues intelligentes
AirSaaS screenshot - Smart views

Is there a feature you would like in the future?

Let's say it, with the tool we have a framework that meets 90% of our needs for our internal reviews. However, in some use cases, we would like to be able to have a little more freedom in setting up the flash report in which we sometimes lack certain sorting functionalities.

Also, an improvement in the view of the program, which is under development, will be very interesting for us.

Finally, what I like about the team is that it stays very close to its customers, either through regular communications, or through live chat or during events. There, for example, we had a detailed presentation of the roadmap of the year's developments, and we had a real dialogue.

What sets AirSaaS apart from the other tools considered?

Having worked alongside certain project management tools that are extremely heavy, with which only a small percentage of the functionalities are used, adoption is different here.

“AirSaaS has a mission and I think it fulfills it easily, simply. There are no instructions for use in this tool and you can quickly get used to it, including in its configuration to add criteria etc.

It is a good idea to say: I am looking for a tool to manage my activity, a project done by professionals, with professionals, for professionals. They got the thinking right way. They have a community that participates in the reflection.

The other positive point is that, generally, the tools are siloed, vertical for those who were involved in project management.

Now, it is very different to have immediately thought of opening up to the CEO and business departments to involve other services to use this tool!

“There is more to the project than just computer science. We thought that this tool will be able to respond to a population other than computer scientists, because it is not technical.

“ Du projet il n’y en a pas que dans l’informatique. On s’est dit que cet outil va pouvoir répondre à une population autre que des informaticiens, parce qu’il n’est pas technique."

My final message would be: “Keep it up! I like the tool but also the atmosphere and the ambiance they managed to create around it.”

About The Paris Chamber of Notaries

The Paris Chamber of Notaries brings together more than 1,700 notaries and 10,000 employees.

Its missions are numerous:

welcoming new notaries,

supervision of studies, ethics and bringing to order those who have failed in their duties, settlement of disputes between notaries and their clients,

organization of training activities for notaries and their collaborators, communication to the public,

reception and information of the public in the context of access to the law,

improvement of notarial practices, and development of new techniques for exercising the profession

« On cherchait un outil simple et pas usine à gaz »

Cyril Mallet

DSI adjoint Chambre des Notaires de Paris

“Il y a bien entendu un grand nombre de risques au sein d’une entreprise, dont le fameux risque financier. Néanmoins, le risque IT et le risque cyber sont devenus, en quelques mois, les risques numéro 1 de la liste.”

Alain Gaudefroy

CIO

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